Episode 15 of Livestream Stars with Ross Brand of Livestream Universe.
Subscribe to the podcast: https://rossbrandrecordings.com.
Jay Baer is the President of Convince & Convert, where he runs the number 1 content marketing blog, hosts multiple award-winning podcasts (including Social Pros, named best marketing podcast in the 2015 Content Marketing Awards) and helps Fortune 500 companies with marketing, customer service and technology solutions.
The world’s most Retweeted digital marketer, Jay is the author of 5 books, including the New York Times best-seller Youtility. He recently released the new book, Hug Your Haters: How to Embrace Complaints and Keep Your Customers, billed as “the first modern book on customer service.”
Jay is a world-renowned keynote speaker at top conferences and corporations, delivering more than 50 keynotes annually. He is a venture capitalist, an advisor to several social media and content marketing startups and the creator of 5 multimillion dollar companies. Jay was named one of America’s top social media consultants by Fast Company.